An Update from Microprism Vision
After many years of working alongside our community, Microprism Vision is now in the process of winding down its operations.
Appointments have now ceased, and we are no longer accepting new bookings or commencing new programs of care.
We know this change raises many questions, particularly for people with upcoming appointments, lenses or orders in progress, existing care needs, or questions about what happens from here.
To make things a little easier, we have created a dedicated Patient Information & Updates page bringing together everything we currently know. This page will continue to be updated as arrangements are confirmed.
View Patient Information & Updates →
If you have an upcoming appointment
We are working through the appointment calendar and will contact each affected patient personally. We know many of you have longstanding relationships with Michael and Microprism Vision, and we want to speak with you individually about what has happened and what happens from here.
If you have lenses or an existing order
We are reviewing all outstanding orders individually, including completed lenses awaiting collection and orders currently in progress.
If your order is affected, we will contact you directly as arrangements are confirmed. You do not need to contact us for an update in the meantime unless your matter is urgent.
If you require assistance with existing lenses or another previous matter
We’re still here, and if you have an existing matter that genuinely needs our attention, you are welcome to contact us.
During this transition, email is the most reliable way to reach us:
Our remaining team is very small and we are currently prioritising upcoming appointments, outstanding orders and other time-sensitive matters. This means it may take us longer than usual to respond, but the inbox is being actively monitored.
To help us reach everyone who needs us, please contact us through one channel only wherever possible. There is no need to follow up to make sure we have received your email.
Contacting Microprism Vision
Before sending us a message, please take a moment to visit our Patient Information & Updates page. It contains the latest information about appointments, lenses and outstanding orders, existing care, records, financial arrangements and finding alternative vision care.
View Patient Information & Updates →
If your question isn’t answered there and you need our assistance with an existing matter, please use the form below.
Our remaining team is very small, so responses may take longer than usual. Please submit your enquiry once only rather than contacting us through multiple channels.
You can also email info@microprismvision.com.au or call (03) 9606 0330.
New enquiries
Microprism Vision is no longer accepting new patients, participants or appointment requests.
If you are looking for alternative vision care, we are currently preparing information to help existing and prospective patients identify other practitioners and understand what questions may be useful to ask when seeking care elsewhere.
Further information will be available through our Patient Information & Updates page shortly.
Getting Here
By Tram
From Southern Cross Station, you can take the:
- 86 Waterfront City Tram
- 70 Waterfront City Tram
- 35 City Circle Tram
For the 70 and 86 trams, travel to the final stop at Waterfront City / Docklands Drive.
For the 35 City Circle Tram, disembark at the nearest Docklands stop and walk a short distance to the clinic.
Our clinic is located directly across the road from the tram stop, beside the dental school.
If you need assistance finding us on the day, feel free to call us on (03) 9606 0330 and our team will be happy to help guide you.
By Car
There are several convenient parking options located close to Microprism Vision.
We recommend parking at The District Docklands EAST Woolworths car park, which offers 90 minutes free parking. Entry is via Waterfront Way, and it’s just a short walk to the clinic.
Alternatively, Secure Parking is available directly across from our building for those wanting the closest possible access (standard parking rates apply).
There is also City of Melbourne on-street parking available throughout Docklands, including around Ron Barassi Snr Park and the surrounding waterfront streets, which can be a great option for longer appointments.
If you’re driving from:
- The West Gate Freeway — take the exit toward Montague Street, continue past South Wharf, then follow the signs toward Docklands / Harbour Esplanade and turn left onto Docklands Drive.
- CityLink — take Exit 3 toward Docklands and continue onto Docklands Drive.
If you have trouble locating us on the day, feel free to call our team on (03) 9606 0330 for assistance.
Need to get in touch?
Before sending us a message, please take a moment to visit our Patient Information & Updates page. It contains the latest information about appointments, lenses and outstanding orders, existing care, records, financial arrangements and finding alternative vision care.
View Patient Information & Updates →
If your question isn’t answered there and you need our assistance with an existing matter, please use the form below.
Our remaining team is very small, so responses may take longer than usual. Please submit your enquiry once only rather than contacting us through multiple channels.
You can also email info@microprismvision.com.au or call (03) 9606 0330.